"I had the best massage at this Spa. It is obvious that they are well trained, and very attentive to what I specified, I highly recommend this spa, and will defiantly use their services again!"
"Service provided exceeded my expectations - was very relaxed at the end of appointment. Can’t wait for my next spa appointment."
"Came in for a vigour back massage, was my first time ever and here I say: I’m definitely coming back for more in the future. The ambience is settle and right and is accompanied with excellent service! Would highly recommend!"
"I travel all the way from kits to get a massage from Donna. Her deep tissue massages are some of the best I've ever had. She seems to intuitively know my body and where those knots and tensions are. I've come out of there consistently satisfied, with my body feeling like jello (in a good way). Oh also, prices are very reasonable."
"This spa was lovely! Donna was awesome she really pays attention to what you write on the intake form, I've been so lots of bigger spas that make you fill the form but will completely ignore what you actually write. But I wrote tight left side and she found the problem spots there. I felt well hosted here Donna made sure I was well looked after and checked in with me just the right amount. A super lovely spa with tons of availability for weekend appointments because it's still new, get in before she has regulars!"
"I have been to many RMT masseuses before, and in my opinion, Donna tops them all. For a small frame, her fingers can get very deep in muscle tissue. She is always checking in to make sure the pressure is exactly how you need it. Donna has been a big part of my life for the last few years, and I have no intentions on changing that. Highly recommended."
"Wow! First, the customer service was top notch, beautiful space with lovely music and decor. Top that with the best massage I have EVER HAD! I will definitely be back and highly recommend Donna!"
"We had the Couples Massage and it was just perfect. We've both had massages in different countries around the world, but we can truly say that the one we had at The Balay Spa was by far our favorite and most memorable one! Highly recommended for everyone!"
"Very clean place And all professional, thanks Donna for your great technique she will get rid of all the nuts and stiffness in your muscles."
"My first time at the spa and I requested a Thai Massage. It was the authentic one. I was less sore the next day. Watch out for promotions!"
"Very convenient location when you come with the seabus. I really enjoyed my massage with Donna!"
"Tried out a new day spa in the lower Lonsdale. Happy to say the experience was relaxing and well worth the very reasonable prices. The spa is very clean and the rooms simple but nicely appointed with comfortable massage beds. The massage was excellent and the facial left my skin soft and glowing. Definitely recommend, especially for the massage."
"A fantastic, therapeutic, body-intuitive relaxation session. My partner and I enjoyed the best couples massage ever. Don't hesitate and give The Balay Spa a try. So good I immediately purchased gift certificates for others. Fully recommend this conveniently located and professional relaxation oasis."
"It was my first time to visit The Balay Spa upon recommendation from a friend. I am very satisfied and happy with my visit. I had a 90 minute Sports Recovery massage which was on promo at that time. Kana attended to me. She was very good and applied the perfect pressure I needed. She was friendly and very professional. It was my first time to fall asleep while having a massage and that says it all! Thank you, The Balay Spa!"
"I've had a lot of massages in my time and my experience here was one of the best! Everything from the reception to the facility was very professional. I'm already looking forward to the next time I visit so I can come again. Great job by Jessica! All of the positive reviews are correct and I'm so happy I drove the extra distance because it was well worth it!"
"Called in on a whim for an impromptu massage day with my girlfriend. Got a deep tissue for 60min and a 60min relaxation for her. Met courteously at the door and welcomed to a very clean environment.
Arika, my masseuse was quite petite and I was prepared for disappointment. I was almost immediately blown away by her professionalism and satisfying technique within the first 10 seconds. Everything was clicking seemingly back into place throughout the massage. When we left i felt like my posture was healed.
We go for massages quite frequently, and we both agree that this was one of, if not the best experience we've had."
"Good ambiance, staffs are friendly, Rochelle did a good job my body was more relaxed & i felt good. Thank you Rochelle"
"The spa smells absolutely amazing. The entrance is small and very clean. The rooms are very nice, comfortable and the heated blankets are the best. Ai gave me the best sports massage ever.... I didn't want it to end. I highly recommend this spa in general. Another bonus is that have free underground parking. I will be a regular costumer going forward!"